Shipping policy

Our estimated delivery times are as follows:

standard uk tracked delivery 2-10 working days

Express uk  delivery 1-2 working days

Please allow 2-4 working days for processing your order before being dispatched 

Personalised orders: Personalised items can take longer to dispatch than all other items, average turn around time is 4-7 working days but during busy periods this can take up to 7-14 working days.

Pre Order items: All pre order items are delivered in 7-11 working days, if you place an order with a pre order item we will ship all items together once pre order item has arrived , if other items are needed in urgency, we can ship separately.

Please ensure your shipping address is correct during checkout, we cannot be held responsible for any loss or delays.

Please note that, following changes to US import regulations and the removal of the previous duty-free exemption, parcels shipped to the USA may now be subject to import duties, taxes, and other customs charges.

These charges are set by US customs authorities and are the responsibility of the recipient. Unfortunately, we are unable to control or predict the amount charged, and any applicable fees must be paid by the customer upon import.

International Shipping: Any applicable taxes, duties, or customs charges are the responsibility of the customer